Refund Policy

We work hard every day to create the best possible experience for our clients. We want you to be happy with your purchase. 

Once an order is processed and shipped, we do not accept cancellations or returns, unless there was an error on our end. 

Refunds or exchanges will only be provided for defective products. Our policy for damaged/defective products received lasts 3 days from reception. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange for a damaged/defective item.

Refunds will be given using your original payment method

If you have simply changed your mind we do not provide refunds. 

If products are on sale they will not be refunded.

All orders will be processed and shipped within 48 hours, excluding weekends and public holidays.

For all inquiries, contact us at  info@therapy-bath.com

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